GENERAL
In these Terms and Conditions the following expressions shall have the following meanings:
“Customer” shall mean you and all other persons who purchase the products under your
Login.
“Laurel Wheat” shall mean laurelwheat operated by Laurel Wheat Pte Ltd.
“Property” shall mean all intellectual property rights of whatsoever nature,
including (without limitation) patents, designs, present and future trademark or copyright,
whether or not registered or registrable by any means, and the right to file an application for
registration thereof.

“Check Out” shall mean a Customers can either purchase as Guest or Member.
“Product/Products” shall mean any and all the products for sale by Laurelwheat.
All the Products sold by Laurelwheat through this site are sold subject to these Terms and
Conditions. By submitting your order for processing by Laurelwheat, you confirm and affirm
that you have read, understood and agree to the Terms and Conditions in the form in which
they appear at the time your order is submitted for processing.

The Customer shall agree to complete the registration process according to Laurelwheat’s
requirements as stated on this site. The Customer shall provide Laurelwheat with complete
and updated information which shall include (but shall not be limited to) the Customer's legal
name, address, telephone and fax numbers (optional) and e-mail address.

Registration to open only to residents in Singapore aged 18 and above. Laurelwheat has the
absolute discretion to refuse the registration of a potential customer for any reason
whatsoever and to terminate the registration of any of its Customers for any reason
whatsoever.

The Customer will be liable for every order made and agrees to indemnify Laurelwheat for
all claims, damages whatsoever made by any third party arising from the actions of a person
placing orders for the Products using the Customer’s Member Registration. The Customer
shall be responsible for updating his registration information.
The Customer may place his order via our website at: https://laurelwheat.com. The Customer
will receive a confirmation of receipt of order via e-mail. For clarification, such confirmation
of receipt of orders does not guarantee stock availability.

All Bulk Orders have to be placed directly with Laurelwheat through email to Sales@
laurelwheat.com. No Bulk Orders will be processed from Laurelwheat Online.
Access to Laurelwheat is gained through use as a Guest or of a personal membership
registration. The Customer shall ensure that his membership number is kept strictly
confidential to prevent unauthorized use. However, Laurelwheat shall not be liable for any
damages or losses whatsoever if any third party gains unauthorized access to the Laurelwheat
internet site.

PRICE
Laurelwheat shall make every effort to ensure that the prices, details and sizes of Products
detailed by the Laurelwheat are correct but Laurelwheat reserves the right to vary the price
and other details of the Products without prior notice.

Not all Products sizes will correspond exactly to the description offered online. Laurelwheat
reserves the right to provide the nearest size of Product at the nearest price.
Discrepancies between the online bill/order price and the final bill may be due to out-of-stock
products, substitutions, special offers, daily price changes and weighed items. Laurelwheat
reserves the right to adjust the final bill after the online bill/order price is presented or
conveyed to the Customer and such adjustments shall be marked on the final bill presented to
the Customer at the time of delivery.

In the event of different special offers or promotions being made available to the Customer
simultaneously for the same Product, the Customer may elect one such offer or promotion per
Product but shall not be entitled to a combination of all such offers or promotions per
Product.

If the Customer requests a variation to the order which Laurelwheat accepts then the price
payable for the order will be adjusted accordingly to reflect the variation and shall be
recorded on the final bill presented to the Customer at the time of delivery.

PAYMENT
Payment for Products ordered through Laurelwheat Online can be made by the VISA card,
Mastercard, and Paypal. No cash payment is accepted.

Laurelwheat may change at any time, the method by which payments for Laurelwheat Online
orders may be effective and such changes may be notified to the Customer by e-mail, or by
placing a notice on the Laurelwheat internet site.

DELIVERY
Free delivery is provided for orders SGD100 net and above per delivery per location. For
orders of value below SGD100 (up to SGD100) per delivery per location, there will be a
delivery charge of $10. Self-collection is available but you will need to email us at
sales@laurelwheat.com and after our confirmation and only at the address stated below.
Additional delivery charge may apply for any other special arrangement such as special
timing, location within CBD, etc. Laurelwheat shall make every effort to fulfil orders placed
by Customers through Laurelwheat Online, but Laurelwheat shall not be liable to any person
if Laurelwheat decline to fulfil an order for whatever reason, or if Laurelwheat is unable to
supply an order because of an unforeseen change to the Products (as the case may be), or
because the Products may be unavailable.

Laurelwheat shall use reasonable endeavors to deliver Products of acceptable quality to the
delivery address (specified by the Customer on the registration form) within the time
windows selected by the Customer but Laurelwheat shall not be liable for any delays in our
delivery services, if the delay has been due to causes beyond the control of Laurelwheat.
Laurelwheat will only provide delivery service to mainland Singapore and Sentosa Island
except Jurong Island and all Restricted Zones.

No delivery services shall be available on Saturday after 1:00pm, Sundays & Public
Holidays. Delivery slots are subjected to availability.

Self-collection is to be done at the following address: Choa Chu Kang MRT station.
Bulk orders (as determined by Laurelwheat in its sole discretion) delivery is based on
separate delivery schedule. Laurelwheat will contact the Customer after checking stock
availability within 24hrs of receiving the order by email. Laurelwheat shall not be liable to
any person if Laurelwheat shall decline to fulfil a BULK order for whatever reason.

The Customer is to notify Laurelwheat immediately of a change to his delivery address and
contact number. Laurelwheat is not liable for any loss due to change in delivery address.
Laurelwheat reserves the right to charge the Customer an additional re-delivery fee due to
Customer’s negligence in updating the delivery address.

Laurelwheat reserves the right to withhold delivery of the Products to the Customer if it has
any doubts whatsoever if payment is not received upon delivery.

VARIATION / CANCELLATION OF ORDER
The Customer may vary or cancel the order up to the point in time that Laurelwheat has
commenced processing the order and the Customer will not incur any cost in doing so. If any
changes or cancellation is made after the order is delivered, cancellation request will not be
entertained.

Subject to the Customer’s consent, Laurelwheat may substitute a Product for another similar
Product if the initial Product ordered by the Customer is unavailable due to unforeseen
circumstances.

If there is no prior consent from the customer for a substitution, no substitution shall be
made, and a refund of the amount equivalent to the Product price will be made.

PROPERTY RISK
All risk in the Products shall pass to the Customer upon delivery to the Customer’s delivery
address but Laurelwheat shall retain title in the Products until such time as payment for the
Products has been made.

RETURNS OF PRODUCTS / REFUNDS
Product pictures provided on this site are provided to help recognise products. Due to
packaging redesign and improvements, the pictures may not reflect exactly on the packaging
the Customer receive. All reasonable care is taken to ensure that all descriptions, details and
prices of products appearing on the LaurelWheat website are correct at the time when the
information was uploaded into the system.

LaurelWheat shall use its best efforts to ensure that orders are correctly fulfilled. Should there
be any discrepancy, please notify us by e-mail at sales@laurelwheat.com. Returns/Refunds
can be arranged under the following circumstances:
– if any Product have been delivered in a damaged condition, or if the Product is past its expiry
date accidentally, or if a Product which was ordered and invoiced is not included in the
delivery, or if the wrong Product is delivered, LaurelWheat shall either refund the Customer
the value of that Product or replace the Product. Please note that product has to be in the
original box and packaging intact and photos are required for references.
– if any Product which was not included in the Customers order is delivered to the Customer,
LaurelWheat shall collect the Product from the Customer.
– if the Customer has been charged for a Product which has not been delivered, LaurelWheat
shall refund the Customer the value of the Product as originally charged to the Customer.
– If a Customer is charged more than the value of a Product, LaurelWheat shall refund to the
Customer the difference.

All refunds will be made via the same mode of payment on which the original purchase was
made within 7 working days.
All replacements of Products shall be made in the shortest time possible.

WARRANTIES
To the extent permitted by law, all warranties, descriptions, representations or advice given
as to the fitness or suitability for any purpose, tolerance to any conditions, similarity to
sample, merchantability or otherwise of the Products supplied, are expressly excluded.
No agent or representative of LaurelWheat is authorized to make any warranties,
representations or statements regarding the Products and LaurelWheat shall not in any way be
bound by any such unauthorized warranties, representations or statements.

LIABILITY
The liability of LaurelWheat whether in contract, tort or otherwise for any loss, damage or
injury arising directly or indirectly from any defect in or non-compliance of the Products or
any other breach of LaurelWheat's obligations hereunder shall not in any event exceed an
amount equivalent to the price of the Products.

LaurelWheat shall not be liable for any consequential, indirect or special damage or loss of
any kind whatsoever nor shall LaurelWheat be liable for any damage or loss caused by the
Customer’s servants, agents, buyers or other persons whatsoever.

The Customer shall ensure that the Products are not used for any purpose for which they are
not suitable and shall be responsible for using all necessary skill and care in handling and
using the Products. The Customer expressly acknowledges and agrees that LaurelWheat
assumes no obligation or liability for any advice or information given with the Products and
LaurelWheat shall not be responsible for any inaccuracy or misstatement of any such
information. The Products shall be accepted by the Customer entirely at the Customer’s risk.

INTELLECTUAL PROPERTY
All rights, title and interest in all Intellectual Property in all concepts, systems, written,
graphic and other material relating to LaurelWheat Online shall at all times remain the
property of Laurelwheat.

Laurelwheat and other parties own the trade marks, logos and service marks displayed on this
site/catalogue and/or in connection with the Products and Customers and online visitors are
prohibited from using the same without the written permission of LaurelWheat or such other
parties.

FORCE MAJEURE
If the performance by LaurelWheat of its obligations under the LaurelWheat Online is
prevented by reason of ‘force majeure’ (which shall include prevention occasioned by fire,
casualty, accident, act of God, natural disaster, any law, order, proclamation, regulation,
demand or requirement of the government of Singapore or of any of its government agencies,
strikes, labour disputes, shortage of labour or lack of skilled labour, shortage or unavailability
of products or raw materials, delay in transit or other causes whatsoever (whether similar to
the foregoing or not) beyond the reasonable control of Laurelwheat), Laurelwheat shall be
excused from such performance to the extent of such prevention.

VARIATION OF TERMS AND CONDITIONS
LaurelWheat reserves the right to amend these Terms and Conditions in its sole discretion.
LaurelWheat may, but does not undertake, to notify the Customer of such changes. It is the
Customer’s responsibility to review the Terms and Conditions prior to submitting any order
and Laurelwheat shall have no responsibility to notify the Customer of any changes to the
Terms and Conditions prior to the coming into effect of such changes or otherwise.

APPLICABLE LAW
These Terms and Conditions shall be governed by the laws of Singapore and the Customer
and LaurelWheat agree to submit to the jurisdiction of the Singapore courts.

CONFIDENTIALITY
LaurelWheat does not sell, rent or lease its Customer lists to third party.
Personal data held by Laurelwheat relating to its Customers or to visitors to this site will be
kept confidential unless LaurelWheat has Customer’s consent otherwise but LaurelWheat
may provide this information to third parties including but not limited to LaurelWheat
advertisers, associated companies or trusted contractors/agents or other network operators
who perform certain tasks for Laurelwheat in connection with the provision of LaurelWheat’s
services to its Customers and to visitors to this site. All such third parties are prohibited from
using Customer’s personal data except to provide the requisite services to LaurelWheat and
they are required to maintain the confidentiality of such data.

Any questions, comments, suggestions or information other than personal data sent or posted
to this site, or any part of this site by online Customers and visitors will be deemed
voluntarily provided to LaurelWheat on a non-confidential and non-proprietary basis.
LaurelWheat reserves the right to use, reproduce, disclose, transmit, publish, broadcast and/or
post elsewhere such information freely, including passing it to any associated company for
example, in connection with the development, manufactured and marketing of products and
services and to meet Customer needs.

LaurelWheat will disclose Customer’s personal data, without notice, only if required to do so
by law or in the good faith belief that such action is necessary to:-
Comply with legal process served on LaurelWheat or the site;
Protect and defend the rights or property of LaurelWheat; and
Act under exigent circumstances to protect the personal safety of users of LaurelWheat, the
LaurelWheat internet site or the public.
SAFETY OF PERSONAL DATA

All reasonable efforts are made by LaurelWheat to ensure that any personal data held by
LaurelWheat Online is stored in a secure and safe place and no unauthorised access will be
made by LaurelWheat to Customer’s computer or browser.

LINKS
The LaurelWheat Online internet site may contain links to other sites and pages. By
activating a link, such as for example by clicking on the banner of an advertiser, the
Customer leaves Laurelwheat’s site and LaurelWheat does not exercise control over any
personal data or any other information the Customer gives to any other entity after leaving
the site and access to such site or page is at the Customer’s own risk for which Laurelwheat
disclaims all responsibility and liability.

CONTENT
All reasonable efforts are made to ensure that the information provided on this site is correct
and up-to-date. However, LaurelWheat disclaims all implied and/or express warranties and
makes no representation as to the accuracy or completeness of any information on the site.
LaurelWheat takes no responsibility and assumes no liability for the content of the site or for
anything posted on or linked to it, including without limitation any mistake, error, omission,
infringement, defamation, falsehood, or other material or omission that might offend or
otherwise give rise to any claim or complaint. (See also without limitation the words in
capitals below)

LIMITATION OF LIABILITY
By accessing and using this LaurelWheat Online internet site, the Customer acknowledges
and accepts that the use of the site is at the Customer’s own risk. LaurelWheat shall not be
liable for any direct, indirect, incidental, consequential or punitive damage or for damages for
lost profits or for loss of revenue arising out of any use of, access to, or inability to use the
site. Without limiting the foregoing:
THIS SITE AND ALL INFORMATION AND MATERIALS CONTAINED IN IT ARE
PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND EITHER EXPRESS
OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR
IMPLIED TERMS AS TO TITLE, QUALITY, MERCHANTABILITY, FITNESS FOR
PURPOSE, PRIVACY OR NON-INFRINGEMENT. LAURELWHEAT HAS NO
LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE
CONTENTS OF THE SITE. LAURELWHEAT ASSUMES NO RESPONSIBILITY AND
SHALL NOT BE LIABLE (TO THE EXTENT PERMITTED BY LAW) FOR ANY
DAMAGE OR INJURY ARISING OUT OF ANY USE OF OR ACCESS TO THE
SITE/CATALOGUE, OR ANY FAILURE OF PERFORMANCE, ERROR, OMISSION,
INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR
TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE,
INTERCEPTION OF ONLINE COMMUNICATION, SOFTWARE OR HARDWARE
PROBLEMS (INCLUDING WITHOUT LIMITATION LOSS OF DATA OR
COMPATIBILITY PROBLEMS), THEFT, DESTRUCTION OR ALTERATION OF THE
SITE, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOUR,
NEGLIGENCE OR, UNDER ANY OTHER CAUSE OF ACTION RESULTING
DIRECTLY OR INDIRECTLY FROM ANY ACCESS OR USE OF THE

SITE/CATALOGUE, OR ANY UPLOADING, DOWNLOADING OR PUBLICATION OF
DATA, TEXT, IMAGES OR OTHER MATERIAL OR INFORMATION TO OR FROM
THE SITE.
Copyright ©, 2018.
Laurel Wheat All rights reserved